art Buyers guide
Order Processing Time
JRL Artistry is mainly a print on demand company. This means that we begin processing the production of your order the day it is placed. The printing & quality assurance process occurs at our USA printing facility & takes up to 5-10 business days (Amid the COVID-19 Pandemic). Your order is shipped to you thereafter. We provide shipment tracking detail for all orders.
If you would like to return undamaged product for a refund, we will process a refund with in the below terms timing.
Terms: Refunds will be processed on only undamaged product for up to 7 days after customer receives ordered product. Once returned product is received by us, we will inspect art for any damage and process refund if undamaged. Since we are a print to order company if the customer request a refund after we begin printing or before we have shipped their the order, then the refund terms would fall under the same guidelines as our Cancellation policy found below.
PRODUCT DAMAGED DURING SHIPPING
All product is inspected for expert workmanship and defects before it is shipped to you. Also the boxing used to ship product is sturdy and designed to protect product during shipment. If product is damaged during shipment and receive in a damaged condition contact us as soon as possible and we will process a replacement of the product damage during shipment to you.
Terms: Please notify us of the damage to the product during shipment as soon as you receive art product and see damaged.
All art products ordered are printed on demand and therefore printing is processed soon after your order is place. If you would like to cancel your order contact us as soon as possible. Based on the nature of timing of printing your order, we will process refund but customer will incur 20% cancellation fee.
All art products ordered are printed on demand and therefore printing is processed soon after your order is place. If you would like to change any detail of your order contact us as soon as possible. Based on the nature of timing of printing, customer will incur 20% order change fee if we already processed printing. If printing has no begun customers can make changes. If the change results in a higher purchase amount, then the customer is resposible for the additional cost at the time of the change request. If the change request results in new purchase amount being les than the orignal order, we will process a refund to the customer for the difference between the new cost and orignal cost of their order.
Secure SSL Shopping
JRLArtistry.com takes a secure shopping experience seriously. We are HTTPS secured site and is backed by a valid security encryption SSL protection certificate. This means that your personal information is encrypted & authenticated. We respect your right privacy and never share your personal information with third party companies. You can shop with us in confidence knowing that we care about the safety of your personal data.
Are you a reatailor or gallery that is interested in wholesale pricing?
We are happy to inform you that we do offer it. To begin process please contact us using the below inquire form and we will contact you back shortly to discuss in further detail.